Delighting your Clients/Customers
Posted Wed, 06/16/2010 - 12:00am by Pam Nelson
How are you delighting your customers/clients? Oftentimes it is those "little touches" that build customer loyalty and spread positive Word of Mouth! Psalm 37:4 also has something to say about "delight." Tara Tollefson of The Buzz Company and Pamela Nelson of IFI serve up a "cup of encouragement" and would love for you to join in on the conversation!
Author
Pam Nelson
Proverbs 31:25 is Pam's life verse, "She is clothed with strength and dignity, and she laughs without fear of the future."
As a woman, so often we feel our strength and dignity being robbed from us from the enemy of our souls, but it is precisely at that time that God awakens us to the power that we have from Him to "take those thoughts captive" and dress ourselves again with His beautiful Word! Pam loves to share these and other Godly principals candidly to walk along side women on the journey. In the area's that she has been the most weak in, when surrendered to God, He has taken them and turned them around for His glory!
Pam has been speaking/singing in inspirational settings since 1992, led and facilitated many woman's Bible studies, local leadership in MOPS & Moms In Touch, served as a Worship Director for 7 years, and currently is a Certified Life Purpose Coach (R) . Pam and her husband Jeff began their marriage 25 years ago serving with Youth With A Mission. Thirteen moves later, she and Jeff reside in St. Cloud, MN and just became empty nesters! They are excited to become first time grandparents! Son and daughter in-law, Andrew and Haley Nelson reside in California while Andrew serves in the Air Force. Pam and Jeff are also excited to welcome Grandson Liam born October 2011 and Allison Will into the family who will marry their youngest son Anthony in May!
Read more from Pam at her blog at: www.agreeingwithgod.wordpress.com
Comments
This really challenged me
by Keri Roeller - 04/16/2010 - 8:43am
This really challenged me today. To find a way to delight in your job and your customers on those "not so excited about work" days is a choice. I will purpose in my heart today to chose to be flexible and soft with my coworkers and students today. Thank you for the words of wisdom and the scripture to back it up. What a great way to start the day!
I loved hearing about the
by Anonymous - 04/16/2010 - 10:28am
I loved hearing about the meaning of the word, "delight." It not only has applications in the business world, but in all of our relationships.... family, friends and business.
As was said, with the stressful times in which we are living, a "soft" answer - or approach may not be one's first choice. "To be soft and pliable" will serve all of us well.
Amazing discussion! Your
by Melissa Kelley - 04/19/2010 - 7:22am
Amazing discussion! Your words about being "soft" in business were very powerful to me and something I really needed to hear. As a young woman in the businessworld, being "soft" and "pliable" were never among the characteristics my college professors told me to cultivate! Thank you for this message and the reminder that God is in control; everything we have belongs to him and, if we are willing, he can do more in our lives than we ever thought possible.
Thank you for talking about
by Anonymous - 04/19/2010 - 4:37pm
Thank you for talking about this! What an inspiring topic, learning to delight in both the Lord and those we work with daily. I got goose bumps when you talked about 'delight' actually meaning 'pliable'. So often we forget that our flexibility is often a way of bridging the gap between ourselves and others. Its saying, essentially, 'I will always assume the best because you are worth being flexible for'. If we could remember this with clients... oh how that would transform attitudes! What a way to build trust!
Thank you : )
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